- Many companies have already introduced Lean, WCM and 6 Sigma, in order to try to realize the potential these techniques promise: double the production at half the costs. But in the western world, we have proved to be less successful in achieving these goals than the Japanse are. In this book, Steven Blom explains why, and he proposes ideas and methods to make real progress in increasing productivity. According to Blom, balancing out the Technical and the Social Systems within a company is crucial. Finding the right balance between these two systems requires the top management to continuously pay attention to both the production processes and the employees doing the job. This book is a must-read for any manager working with Lean, WCM and 6 Sigma and wants to take a major step forward in improving efficiency and effectiveness in their companies, and to create a stimulating and enjoyable workplace for their employees. Not only top managers will appreciate the book, it was also written for the middle management, staff members and workers.