16.95
Saying the right thing the right way can make the difference between sealing the deal or losing the account, advancing your career or suffering a demotion.In these moments, it’s important to be pitch perfect—to use precisely the right tone to convey the right message to the right person at the right time.

- : Bill McGowan
- : Harpercollins Publishers Inc
- : 9780062472939
- : Engels
- : Paperback
- : 288
- : oktober 2016
- : 218
- : 136 x 203 x 18 mm.
- : Bedrijfscommunicatie en -presentatie
