34.95
The Mediator's Handbook presents a time-tested, step-by-step model for helping people work through conflict from first contact through reaching a lasting resolution. The Toolbox section details the skills mediators need to understand conflict,facilitate the process, and help participants make decisions.

- : Dr. Jennifer E., PHD Beer, Caroline C. Packard
- : New Society Publishers
- : 9780865717220
- : Engels
- : Paperback
- : 208
- : september 2012
- : 548
- : 275 x 214 x 18 mm.
- : Zakelijk onderhandelen
